Year Two Thoughts

It’s almost July, and the perfect time to reflect on the 2018-2019 School year.  Last year, I shared my thoughts about the first year in school leadership.  Year two is over, and I have some additional thoughts.  Perhaps they are not groundbreaking, but these two ‘agreements’ have been invaluable to me this year.  Experience really is the best teacher, so bring on year three!

Leadership is a constant balance of dichotomies. Jocko Willink writes about this in his book, and boy is it true.  As a leader, you are constantly in a battle of knowing how hard to push, when to say something, when to remain quiet and so on.  One thought I found really powerful, and think about frequently is the dichotomy in relationships.  We talk about relationships in education more than anything else it seems.  But of course, relationships can be unprofessional if not plain inappropriate.   You can be too close and too involved where staff feel like they can say things that may not be professional, or don’t see you as their leader.  Of course, you can be too removed where you don’t even know a single thing about those you work with – tough family situations, challenges you can help with, or even their personal and professional goals.  You can be so distant that those you work with won’t even share their struggles with you or give you honest feedback.  Building and keeping appropriate relationships is one of the major dichotomies that I think is VERY tricky when it comes to leadership. 

Leadership can be lonely – that’s actually a really good thing sometimes.  I find that in the interest of shared decision making, I’m given a lot of information and data from numerous perspectives.  We live in a world of podcasts, youtube, books, constant communication, and other “inputs.” These are important for personal and professional development, but the ability to sit and think on a problem, with no other minds involved, is critical.  You have to able to shut the door, physical or otherwise, and think. Even with tons of input, shared philosophies, strongly upheld opinions- a decision will come down to you.  Make sure you take time to think about your decision by yourself.  This could be a single minute or an hour.  I’ve enjoyed journaling for this reason – it allows specific time for reflection and deep thought.  I’m still learning and growing in this area – but I loved the book Lead Yourself First as a way to begin the process of solitude and how it relates to leadership. 

What’s next? Well, through deep thought and solitude, I realize more and more that next year, I have to work on delegation and building capacity. I’m big on servant leadership, but with the discussion of dichotomies above, I often find myself just doing things for people, rather than leading them to learn for themselves.  That’s the dichotomy I’ll be working on next year, so please send any resources my way!

 

 

Stop saying “You can’t make everyone happy,” when faced with a decision.

As a leader I’m faced with making tough decisions, that invariably, make someone upset.  I used to simply think that I wasn’t going to make everyone happy, and leave it at that.  I’m realizing now, there is much more to decisions, unpopular ones included, and reflect on that below.

Using the statement “You can’t please everyone,” or “You can’t make everyone happy” is a total cop-out.

Saying this absolves you of all responsibility for building consensus and buy-in on a new idea or solution.  It also makes it sound like the parties that don’t agree with you are simply complaining, which often is not the case at all.

The statements fail to get at the root or deeper issues of a problem

Recently, we took a survey as a staff and I received two polar opposite feedback points – one person loved a special event we put on, one person hated it. This trend continued until by the end of the survey we were split 60/50.  Well – you can’t make everyone happy right? At least 60% of the school liked it!?

If I had said that, I would have failed to look at the deeper issues and statements behind the feedback.  In this case, both the ‘likes’ and ‘dislikes’ had shared communication was a challenge for the event. Only for the ‘dislikes’, it became a dealbreaker for the event. A few tweaks and everyone can get on board for this event next year

These statements shut down future feedback

Imagine when a person who disagrees with a decision is simply told, or overhears, “well we can’t make everyone happy!’ Is that person going to feel like their opinion was valued? Is that person going to continue to give feedback, knowing that if the group disagrees, they will just be seen as the “unhappy” lot who can’t be a team player?

Instead:

  • Approach disagreement as good
  • Don’t make it a ‘this’ or ‘that’ decision – Look for all the qualities that will make the end goal complete, then go about solving the problem from there.
  • Think through the best way to solicit feedback before a decision is made  (survey, face to face, open/closed questions)
  • Explain the good points and relevant feedback from the option or options that were not chosen
  • Explain the ‘why’ behind the final decision
  • Build acceptance, not agreement
  • Continue listening to feedback as the decision is implemented.

 

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